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Filmed with exclusive access across the course of a year, this series takes viewers behind the scenes at M&S as they strive to retain their place in the nations hearts as Britain’s favourite retailer.
Now playingSeries 1, Episode 1
Watching1. Episode 1
Follow a move to a new 15-million-pound shop, the creation of a Percy Pig product, and a bold new women's autumn clothing range after years of fighting bad reviews and poor sales.
2. Episode 2
Colin the Caterpillar gets a makeover that has mixed results, presenter Davina McCall pitches a new range to the lingerie team, and an unusual twist is put on a classic biscuit.